This privacy notice applies to any MatrixChart Systems website, application, service, or tool (collectively “Services”) where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices of any sort.
The term “MatrixChart Systems”, “this website”,”the website”, “us” or “we” refers to the owner of the website. The term “you” refers to the user, or viewer of this website.
MatrixChart Systems may change this policy from time to time by updating this page, and by providing any information to MatrixChart Systems you are accepting such changes. You should check this regularly for any updates.
This policy is effective from April 4th, 2019.
What Is Personal Information?
Personal information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We collect personal information from you when you use our Services.
What We Collect
The provision of all personal information is voluntary, but may be necessary in order to use our Services (such as subscribing to our newsletter or registering for any of our events like workshops etc.).
We may collect the following personal information:
- Identification details, such as name, age, etc.
- Contact information including email address, mobile phone number, etc.
- Demographic information such as postcode, preferences, interests, etc.
- Information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
- Any information that is provided by you when using our services (contact forms, subscriptions, event registrations etc.)
Personal Information We Collect Automatically When You Use Our Services
We collect information about your interaction with our Services and your communications with us. This is information we receive from devices (including mobile devices) you use when you access our Services. This information could include, but not limited to, Device ID or unique identifier, device type, unique device token.
Location information. Keep in mind that when using a mobile device, you can control or disable the use of location services by any application on your mobile device in the device’s settings menu.
Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information.
Personal Information Collected Using Cookies And Similar Technologies
We also use Google Analytics which is a web analysing tool of Alphabet Inc. for the purposes of continuous optimization of our website. Google Analytics works with cookies and creates pseudonymized usage profiles, which enable an analysis of your use of our website. Information stored in such cookies (such as browser type/version, operating system used, referrer URL, Hostname of the accessing computer, time of server request) are usually transmitted to, and stored on Google’s servers.
A cookie is a small file that asks permission to be placed on your device’s hard drive. If you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a specific site. Cookies allow web applications to respond to you. As an individual, the web application can customize its operations to your needs and preferences by gathering and storing that information.
We may use traffic log cookies to identify which pages are being used. This helps us analyse the data about our web page traffic and thus improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better site experience, by allowing us to monitor which pages you find useful, and which you do not. A cookie in no way allows us access to your device or any personal information about you, other than the data you choose to share with us. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually edit your browser settings to reject cookies if you prefer. This may prevent you from taking full advantage of the website experience.
Personal Information Collected From Other Sources
What We Do With The Information We Gather.
We require this information to better understand your needs and provide you with a better experience, and specifically for the following reasons:
- Internal record keeping.
- Providing and improving customer service.
- Enhancement of our products and services.
- Promotional emails and regular weekly newsletters, both of which are delivered by email to the email address you provide to us if you should subscribe to us.
- To provide customer service and assistance if you are a registered attendee of one of our events (workshop, course etc.)
- Personalised experience (including advertising and marketing) on our sites according to your interests.
- Detect, prevent, mitigate and investigate fraudulent, or illegal activities.
Ways You Can Access, Control, And Modify Your Personal Information
We respect your rights to access, correct, request deletion/removal, or request restriction of our usage of your personal information as required by applicable law(s). We also take the necessary steps to ensure that the personal information we collect is accurate and up to date.
You have the following rights concerning our processing of your personal data:
- Right to access
- Right to rectification
- Right to deletion/erasure
- Right to restriction of processing
- Right to data portability
- Right to object (on grounds relating your particular situation) in case of processing of your personal data based on our legitimate interest (e.g. direct marketing)
- Right to withdraw your consent at any time in case of any consent-based processing of your personal data without affecting the lawfulness of processing based on consent before your withdrawal; and
- Right to lodge a complaint with a supervisory authority.
You may exercise your legal rights by contacting us via the contact form on our website.
How We Might Share Your Personal Information
We may disclose your personal information to other separate services or representatives within MatrixChart Systems only as per their relevance to the data you already provided (e.g. an employee/partner of MatrixChart who deals in a specific field that you expressed interest in). Such disclosure may be required for us to provide you access to Services or content, to comply with our legal obligations, to enforce our Terms & Conditions, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We attempt to minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.
We do not, and will not, sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.
In the event that MatrixChart Systems is acquired by, or merged with a third party, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our liquidation, bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your information is treated, transferred, or used.
How Long Do We Keep Your Personal Information?
We keep your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
How We Protect Your Personal Information
None of your personal information is ever stored on any unsecured device or platform nor will it ever be put at risk on unsecured/unprotected services such as cloud computing services. All of the data we collect will always be stored on the servers of any related online service. For example, data will only be stored on the event handler’s website that is Eventbrite, or the mailing list software that we use which is MailChimp, or on the servers of our site host that is WordPress. We do not store your data on any of our own in-house servers or systems or sites. Your data is secured and protected by the highest levels of enhanced security protocols that Eventbrite, WordPress, and MailChimp have to offer. MatrixChart Systems also has in place protocols such that only the relevant agents, employed by us, will have access to those services used by us (WordPress, Eventbrite, Mailchimp etc.). Your data will never be put at risk or compromised in any way. All emails from us will be sent via the protocols, systems, and servers of our mailing list software that is MailChimp, to ensure your data is properly handled. All of these measures serve to protect your information from unauthorized access, disclosure, alteration, or destruction. Furthermore, our employees and third party service providers have access to your non-public personal information only on a “need to know” basis. We follow industry standards to protect the personal information submitted to us, both during transmission, and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links To Other Websites
Our MatrixChart Systems website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over those other website(s). Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting those other sites. You should exercise caution and look at the privacy statement applicable to that website in question.